Google Authenticator Help


#1

I haven’t logged into this game in nearly 200 days. With the big update coming soon, and with them hopefully implementing Dark and Dragonian Lancer, I decided to go ahead and finally update the game since I’ve been MIA on it for a while now.

Now, this is just for anyone who has Google Authenticator. When I used to play the game I used the app and had no problems with it, but now I use it and I feel like there’s something I’m not doing right. Does Dungeon Fighter have their own QR code so I can link it? If so where is it? I feel like there was one. I have the app but it’s linked to my google account. My google account is also used to log in to my DFO account so i assume it’d be fine, however when I try to use it to input the code it doesn’t work and I get locked out.

I basically need to know if DFO has a QR Code so I can link it to my google authenticator and log in to my characters with a breeze again because now it’s not.


#2

When you link to Google Authenticator, you are given a QR code to scan with an additional text input option.

If your Google Authenticator app isn’t showing a specific Dungeon Fighter Online entry, then you might be locked out of your account. Go send in a ticket to Zendesk, you will probably have to answer a few questions about your account.

They are fairly quick to respond and verify for Google Authenticator problems, but it might take a day or two to get it deactivated


#3

Thanks for the reply. i’ve already sent a ticket to them about the issue. Hopefully this can resolve quickly before the big update next week.


#4

Ok sorry for double post but can someone please explain to me where am I going to find a transaction or invoice ID to show I purchased Cera?
Edit: found out and now I have to wait for them to review. Fml


#5

Yep, this is the process for right now to get Google Authentication unlocked. Fair bit of waiting unfortunately.


#6

Well they removed it last night. Must say I’m very impressed with their service. I thought it would take almost a week before they would say something but they proved me wrong big time.


#7

and why i fail code? supoport is retard